RAIS Opus Manuel d'utilisateur Page 2

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Instore - catalogue from dealer login
Dealer Week 2009 Promotion to Denmark
For dealers that have registered for the Dealer Week
Promotion to Denmark in 2009, an up-to-date report
will be sent out shortly. The promotion looks set to be
an incredible success and a number of dealers have
already qualified.
Housekeeping
Drop-shipping policy
As from September 1
st
we will no longer offer the
facility to drop-ship on your behalf. We know that for
some the issue is a sensitive one, but it has been made
for several good reasons; 1; the protection of your
dealer territory and 2; to reduce the administration
complexities in the office.
We understand that in many cases there are large
distances involved between you and the customer
therefore; as a compromise position we invite you to
use your own freight carriers where direct delivery is
required. Your understanding is appreciated.
Displays
As we hit the heating season, it is important to remind
you of your RAIS display commitment. Your RAIS
dealership is secured by a 3-model display, including 1
‘live-burn’ model; should your showroom need up-
dating or even more displays added please consult your
Area Sales Representative for special display
incentives.
2009 Dealer Program
The new 2009 Dealer Program will be announced in the
next month or so and we encourage you to focus on
developing your 2008 sales. The 2009 program we will
feature an aggressive ‘burn credit’ Program designed to
reward you for committing chimney space to RAIS.
Freight Program
In order to make the sales process smoother and
alleviate the need for freight quotes, we are working on
a fixed-charge freight program. Details are being
finalized and will be announced in the next few weeks.
Price Increase
Production, shipping and operating costs continue to
rise almost daily however, I can confirm that RAIS
WILL NOT be implementing any further price
increases this year. It is hoped that you see this as
another example of our commitment towards stabilizing
the business.
Wishing you a very profitable season
Craig Shankster
(Acting Brand Manager)
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